Systems Implementation Training Officer

📍 Location: South-eastern suburb with Hybrid working arrangement.
📅 Duration: 3+3-month contract with potential extensions

Are you an enthusiastic Training Specialist with a passion for content development and training delivery? We are seeking a hands-on training professional to support a large-scale technology implementation project.

About the Role

As a Training Officer, you will play a key role in developing and delivering training for an ERP/CRM system implementation. You will collaborate with project teams and subject matter experts to assess training needs, develop effective learning materials, and ensure smooth knowledge transfer.

Key Responsibilities

- Training Program Development

• Design and align training programs for ERP/CRM systems using the ADDIE framework.
• Develop engaging, up-to-date training content that aligns with best practices.
• Conduct training needs assessments and create targeted learning solutions.
• Collaborate with stakeholders to ensure smooth knowledge transfer.
• Act as the central point of contact for training and support.

- Training Delivery & Facilitation

• Coordinate and facilitate training sessions across various formats (e-learning, virtual, blended).
• Lead training sessions to empower internal teams.
• Monitor training outcomes, evaluate effectiveness, and refine programs as needed.
• Support system change and transformation initiatives, ensuring accessibility of training materials.

Key Requirements

✔ Certificate IV in Workplace Training & Assessment (mandatory)
✔ Experience designing and delivering training for large-scale technology projects (ERP/CRM preferred)
✔ Strong content development skills, including experience with Articulate Storyline, Rise, and Camtasia
✔ Background in learning & development, system implementations, or transformation projects
✔ Experience with TechOne or similar systems (advantageous but not mandatory)

Why Join?

🔹 Work on a high-impact digital transformation project
🔹 Collaborate with experienced professionals in a dynamic environment
🔹 Opportunity for contract extensions based on project needs

If you're an adaptable and hands-on training professional looking for your next challenge, we'd love to hear from you!

📩 Apply now!